Collection of information
We only collect personal information that we reasonably require for our events or activities, and do so in accordance with the Australian Privacy Principles. The types of personal information we collect and hold are:
Contact details (including email addresses);
Details of your visits to our site (including traffic and location information, which pages you visit, weblogs and other communication information, the previous page visited and the type of browser you are using). We do not keep all of the above information for all people who contact us, or with whom we deal. In many cases, we may have only one or two pieces of data relating to any particular person. What information we collect depends on what type of interaction you have with us, which may include any of the following:
Participating in a promotion, competition, promotional activity, survey or market research;
Subscribing to our mailing list or interacting with us through our social media pages;
Attending our event or one of our workshops;
Client engagement; and
Completion of evaluation surveys.
What is personal information?
By "personal information", we mean information or an opinion about an identified individual or about an individual who is reasonably identifiable from the information. We will not collect sensitive information from you unless you voluntarily provide it. By voluntarily providing your sensitive information, you consent to our collection and use of this information in accordance with this policy.
Why do we collect and hold personal information?
We collect and hold personal information for a variety of purposes – and different kinds of personal information are used for different purposes. In each case, however, the personal information we collect and hold is reasonably necessary for our event and activities, including to provide you with services you would expect from us. These purposes are:
To provide you with news and information, events or activities that you request from us or which we believe may interest you;
For purposes necessary or incidental to providing you with events and activities that you have ordered or requested from us;
To personalise and customise your experience when using our site (including so that our site is presented in the most effective manner for you and for your computer/device);
To communicate with you (including by email, mail or telephone, and including in relation to changes to our events and activities);
To manage and enhance our events and activities;
Conducting, and allowing you to participate in, a competition, promotional activity, survey or market research;
To facilitate any payment you have agreed to make for our events or activities or otherwise;
For system administration;
For network analysis and security;
To allow you to participate in interactive features of our site that may be available;
To investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or applicable codes of conduct or that you are, have been or may be engaged in any unlawful activity; and
As required or permitted by any law (including privacy legislation).
Event name badges
Your personalised badges are to be picked up at the event check-in area during the Event Dates.
Attendees will not be admitted into the venue without a Badge.
Badges may contain RFID and/or NFC tags, which will be used to record your attendance and participation in the Event, to review and improve the Event, including for safety reasons.
If you do not wish to receive email marketing additional to essential correspondence about RCA itself, you may elect not to have your badge scanned throughout the Event. If you demonstrate an interest in a Partner or topic, such as by visiting an information booth, Thinkmill may share your required registration information with such Partner if you allow the Partner to scan your badge.
Information collected through badges will not be disclosed to third parties, except with Partners as set forth in this Policy.
How does Thinkmill get the personal information it collects and holds?
Thinkmill only collects personal information by fair and lawful means, including when people:
Purchase or download tickets from us or from our site;
Respond to surveys;
As a result of you electing to use your event badge to demonstrate an interest in a particular topic or Partner, such as by visiting an information booth and having your event badge scanned;
Fill in contact, registration and order forms on our site or at events;
Post material to our site or to social media that we may from time to time use (such as Facebook, Instagram and Twitter);
Contact us for assistance or with questions, or report problems with our site or with an issue, product or service; and
Contact us directly other than through our site or social media (for example, by post or email).
We prefer to obtain any personal information we collect directly from you. In some cases, however, it may be unreasonable or impracticable to obtain personal information directly, and we may obtain that information from someone else. If you are concerned about what personal information we may hold about you, please see below for information on how you can access and (if necessary) correct that information.
Cookies are small pieces of data that websites store on your computer. These are used by many sites and for a range of purposes. Depending on how you have configured your browser, you probably already have a great many cookies already stored on your hard drive. Cookies are required to be able to fully use this website. They are also used to enhance your experience of the site.
Can I interact with Thinkmill anonymously or under a pseudonym?
In many cases, you will need to provide your real name when interacting with us. This will particularly be the case when you are contacting us as a representative of a member organisation.
You may however – wherever lawful and practicable – use a pseudonym (or simply not identify yourself) when dealing with us. For example, if you have a complaint or concern about our site, or a general question about us, you are welcome to contact us without identifying yourself. In some cases, however, if you do not provide us with information, we may not be able to provide you with services, or respond adequately to you.
For clarification on when you must identify yourself, please contact our Privacy Officer at firstname.lastname@example.org. (You may use a pseudonym – or simply not identify yourself – when making such an enquiry.)
When purchasing tickets - if you wish to make a purchase using your credit or debit card you will need to provide a name and address for the purposes of fraud prevention.
Who has access to my personal information?
Generally, only our staff will access your personal information, and then only on a "need to know" basis. We may, however, also disclose your personal information:
To people who work for or with us or for suppliers, who may be engaged in, among other things, processing payments, marketing, research and providing support services;
To protect the rights, property, health or safety of Thinkmill or its staff, customers or others (including exchanging information with other companies and organisations to protect against fraud and to reduce credit risk);
To our agents, business affiliates, joint venture entities and other partners;
To anyone else that you specifically authorise us to disclose information held by us; and/or
As otherwise required or permitted by law (including under privacy legislation).
How can I access (and, if necessary, correct) personal information that ReactConf AU collects and holds about me?
If you want to review (and, if necessary, correct) personal information that Thinkmill may have collected and holds on you, please contact our Privacy Officer at email@example.com. We will respond to your requests to access and to correct your personal information as soon as possible (but in any case within a reasonable period).
Complaining about any breach of this policy
Contact our Privacy Officer at firstname.lastname@example.org if you have any complaints about breaches by Thinkmill of any applicable privacy legislation and principles. We will treat any complaint about a breach of privacy legislation or any relevant privacy principles seriously, and will investigate any breach of which we become aware – including how it occurred and how best to prevent such a breach occurring again.
Steps we take to secure personal information
We take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Policy and is not subject to misuse, interference or loss, or unauthorised access, modification or disclosure. For example, apart from using secure servers (with application level security and restricted logins), we implement firewalls. Where relevant, we also: impose limits on who can access personal information; we mandate a "clean desk" policy, with files and laptops locked overnight; shred hand-written data; and do not store financial information in hard-copy form.
Please note, however, that the transmission of information (including over the Internet) is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information – particularly while it is being transmitted to us – so any transmission is at your own risk and we cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.
If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
If we have given you (or where you have chosen) a password which enables you to access our services or parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Changes to this policy
Who do I contact at Thinkmill about privacy issues?
Please contact our Privacy Officer, by mail to Level 10, 191 Clarence Street, Sydney NSW 2000 or by email to email@example.com, if you have any concerns about privacy issues, including in relation to how Thinkmill is dealing with your personal information or how it is being held.
Please also contact our Privacy Officer if you want to review and/or correct any personal information we hold about you, or if you receive communications purporting to be connected with Thinkmill or our services that you believe have been sent other than in accordance with this Policy or in breach of any law.
ReactConf AU, we, us and our means Thinkmill Events Pty Ltd ACN 633 767 405 ("Thinkmill") of Level 10, 191 Clarence Street, Sydney NSW 2000 Australia, together with its successors and assigns.